All of us at Schindler commit to act with the highest ethical standards of professional and personal conduct in our interactions with customers, colleagues, business partners, competitors, regulators, and the communities in which we operate.
At Schindler, our goal is to be the most respected company in our industry worldwide. We’ll win by offering better products and unique services, by building lasting customer relationships, and by being leaders and innovators with an unceasing passion for progress and improvement. Our mission is to create long-term value.
What we won’t do, and what we’ll never allow anyone who works for Schindler to do, is to try to win by cheating. There is no place in our company for corruption or collusion, for offering or accepting bribes, or for any form of underhand practice. And that’s as non-negotiable as our commitment to safety. At Schindler, we’re a team with shared values and a code of conduct. We win together by being the best.
Chairman and CEO Silvio Napoli
Our Compliance Network is integrated into the business structure:
The Group Compliance Officer is located in Switzerland. There is a full-time Regional Compliance Officer in all of our regions: Americas, China, Asia Pacific, Europe, Africa, Middle East & India.
Area Compliance Officers support Corporate Compliance by coordinating compliance processes in several countries: Latin America, South East Asia, Japan & Korea, Middle East & North Africa, Australia & New Zealand.
In each Schindler entity worldwide, a Schindler manager from Legal, Finance, HR or Internal Auditing acts as a Local Compliance Officer. They are the primary local contact, coordinate compliance activities locally, and are the “critical compliance voice” in their market.
Jardine Schindler is a Joint Venture in South East Asia: A local legal counsel acts as Regional Compliance Officer for the 12 countries of the region.
Over 120 Compliance employees worldwide
At Schindler, employees are engaged in Compliance at all levels.
In the mid-90s, we launched a world-wide Compliance Program. In order to avoid and control compliance risks, a systematic approach is followed in line with our “Three Es” concept.
In the Educate stage of the Compliance Program activities and processes are implemented which are designed to avoid compliance violations before they occur.
In the Examine stage of the Compliance Program processes to detect hints of possible violations ("Red Flags") are implemented.
In the Enforce stage of the Compliance Program suspicions of violations are investigated, corrective actions taken and the responsible employees sanctioned.